Manager - GBS Advisory
Description
About KPMG in India
KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.
Job Title: Change Manager
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Location: Pune
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Department: FBT Customer
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Reports To: Bindu Jayraj
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Number of roles: 2
Role Summary
The Change Manager drives successful adoption of organizational change and transformation initiatives by applying structured change management methodologies. This role ensures stakeholders are engaged, equipped, and supported throughout the change journey, enabling the organization to achieve desired outcomes and maximize value realization.
Key Responsibilities
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Develop and implement comprehensive change management strategies aligned with project and business objectives including C&P, BTC, FBT and FBT Customer priorities.
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Engage stakeholders and build strong sponsor coalitions.
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Design and deliver targeted communication plans.
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Coordinate training and enablement programs for relevant stakeholders.
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Integrate change management activities into overall project delivery.
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Monitor adoption metrics and report progress to leadership.
Qualifications
Education:
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Bachelor’s degree in Business, HR, Organizational Development, or related field.
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Preferred: MBA or Master’s in Finance / Management for roles supporting Finance / Customer Transformation.
Certifications:
• Mandatory: PROSCI Change Management Certification or equivalent.
• Preferred: CCMP (Certified Change Management Professional) or APMG Change
Management Practitioner.
Experience:
• Minimum 7-10 years in change management or transformation roles.
• Proven experience managing multiple change programs in global complex matrix
organizations
• Digital, automation and transformation background will be an added advantage
Skills:
• Strong communication and influencing skills.
• Familiarity with change management frameworks and tools.
• Analytical mindset for measuring adoption and impact.
• Understanding of Finance Business & Technology (FBT) and FBT Customer
processes and digital transformation initiatives.
• Strong understanding of digital dependencies and interconnectedness between
business processes.
• Ability to create a change management framework, identify the key workstreams
(and its elements) and build out a plan for each
• Stakeholder mapping, identifying roles and responsibilities for all parties and build
the RACSI matrix
• Ability to build and implement an effective governance plan, change impact
assessment and provide actionable reporting
• Project manage the change workstreams with clear milestones and deliverables
• Identify change related risks early and define mitigation strategies
Behavioral Competencies
• Strategic thinking and problem-solving.
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Collaborative and team-oriented approach.
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Resilience and adaptability in dynamic environments.
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Customer-centric mindset with a focus on delivering value.
Equal employment opportunity information
KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.
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Qualifications
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