Microsoft Dynamics CRM Functional-Business Process Architect

Project Role : Business Process ArchitectProject Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs.Must have skills : Microsoft Dynamics CRM FunctionalGood to have skills : NAMinimum 12 year(s) of experience is requiredEducational Qualification : Resource Locking - Harish W KoranneSummary: As a Business Process Architect, you will be responsible for designing business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Your typical day will involve working closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. You will also assist in quality management reviews and ensure all business and design requirements are met. Additionally, you will educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities: - Design and develop business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. - Collaborate with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. - Assist in quality management reviews and ensure all business and design requirements are met. - Educate stakeholders to ensure a complete understanding of the designs. - Provide guidance and support to the project team on business process design and implementation. Professional & Technical Skills: - Must To Have Skills: Strong functional knowledge of Microsoft Dynamics CRM. - Good To Have Skills: Experience with other CRM systems such as Salesforce or Oracle CRM. - Experience in designing and developing business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. - Experience in quality management reviews and ensuring all business and design requirements are met. - Strong communication and stakeholder management skills. - Experience in providing guidance and support to the project team on business process design and implementation. Additional Information: - The candidate should have a minimum of 12 years of experience in Microsoft Dynamics CRM Functional. - The ideal candidate will possess a strong educational background in business, technology, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Pune office.