Minimum Requirements: Excellent communication skills and focused on customer satisfaction Fluent in at least English and Hindi spoken languages, knowledge of additional languages added advantage Minimum work experience: 0-2 years Job Description Provide online chat and telephonic support to customers Convert customer requests to sales Represent company to customers and resolve issues Follow up issues for resolution and gain feedback Interact with customers through a series of actions and answer all queries, resolve issues via chat, email,call. Maintain and update records for daily queries and escalation . Keep track of open tickets and ensure they are closed at a given time. Identify customer needs and help customers. Follow up with customers to ensure their technical issues are resolved Ensuring on-time resolution of client queries

More about this NOC Support Staff job

Netmax Broadband Services is aggressively hiring for the job profile of NOC Support Staff at Pune in Keshav Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 8,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed 10th or Below 10th degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have No English Required skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 08-Nov-2023. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!