Office Assistant

Job Opening: Support Assistant – Insurance (Hybrid/WFH)

Location: Pune, Maharashtra Work Mode: Hybrid (Primarily Work From Home + 1-2 weekly office visits)

🎯 The Role

We are seeking a highly organized and proactive Support Assistant to join our growing insurance team in Pune. You will be the central support pillar for the Team Leader, helping to manage team operations, coordinate recruitment, and ensure all administrative processes run smoothly.

This is a dynamic role perfect for someone who excels at communication, follow-ups, and managing data.

🧭 What You'll Do (Key Responsibilities)

Team Coordination: Act as the main point of contact for our Life/Health Planners (LPs/HPs), managing follow-ups for meetings, performance updates, and activity tracking.

Recruitment Support: Manage the end-to-end follow-up process for new hires, from initial documentation collection to uploading applications on the insurance portal.

Onboarding: Coordinate with branch and backend teams to ensure new member applications are verified and activated smoothly.

Training Coordination: Schedule online and offline training sessions, maintain attendance records, and gather team feedback.

Admin & MIS: Maintain and update all team dashboards, follow-up trackers, and MIS reports using Google Sheets and Excel.

💻 What We're Looking For (Requirements)

Excellent coordination and communication skills (you must be comfortable with frequent follow-ups via phone, WhatsApp, and email).

Strong proficiency in MS Excel and Google Sheets.

Must have your own Laptop and a reliable Internet connection.

A disciplined, proactive, and "people-friendly" attitude.

Preferred: Previous experience in insurance, finance, or a sales support role.

💰 What We Offer

Salary: ₹10,000 – ₹15,000 per month (depending on your experience).

Incentives: Additional performance-based bonuses for meeting recruitment and activation milestones.

Flexibility: A stable hybrid role combining the convenience of working from home with regular in-person team collaboration.