Operations Manager - SOC MSS

Operations Manager - SOC MSS

Key Deliverables   • Must have the ability to relate to both business and technical members of the team and • Possess excellent communication skills. • Should be able to provide oversight and technical guidance to Team  • Guide team efforts towards successful project delivery.  • Provide technical leadership to teammates through coaching and mentorship. 
Skills Required  
Technical Understanding

• Experience in managing and administration of SOC MSS Projects
• Working knowledge on SIEM platform, MSS Technologies (Like DLP, Proxy, NAC, DDOS, WAF) is MUST
• Security operations Manager shall be responsible for managing the day-to-day activities of the SOC MSS teams across different technical domains
• Strong knowledge in network & Information security Fundamentals. Familiarity with incident response techniques, intrusion prevention systems, information security methodologies, authentication protocols and different IT Security threat mechanisms.
• Should be able to oversee the monitoring of security Alerts/Incidents, investigations of security incidents, and coordination across teams/ customer SPOCs. 
• To work closely with Customer teams to ensure timely response, and resolution of security issues.

Functional Requirements

1. Good in customer communication.
2. Escalation Management
3. Must have Experience in Managed SOC Services, and understanding of MSSP. 
4. Working Schedule (availability)– Across 24x7 shifts
5. Education Qualification - Engineering Graduate
6. Industry standard Security Certification is mandatory – either of CEH, CISM, CISA, CIPP/R  
7. Functional certification (like ITIL, PMP, PRINCE2 etc.) preferred

 

Educational Qualifications
Bachelor's degree in computer science, Computers     Engineering or comparable experience

Experience Level

Mid Level