Project Support Office Manager

PSO Manager

Job Title

PSO Manager

Job Description

As Project Support Office (PSO) Manager, you will be responsible for supporting PMO office and rest of the R&D functions to smoothly execute on their deliverables. You will lead a team, that will be responsible for maintaining and publishing KPI dashboards, data analytics, Windchill back end support, Financial tracking and reports of Project cost vs estimates and budgets, etc.

Job Responsibilities:

• Collecting project data and computes the required statistics, for example relevant program and project KPI’s;
• Summarizing and reporting the results of tracking data in the regular progress and tracking meetings;
• Checking and analyzing the weekly activity progress reports on completeness and consistency;
• Verifying the reported actual effort data against the time sheets for the period concerned;
• Providing knowledge and solutions to project members related to processes, tools and working methods;
• Assisting the Integral Project Leads in the production and maintenance of project plans;
• Update financial budgeting in system and follow up on open purchase orders with project team.
• Executing On/Off Boarding process;
• Managing employee account management and systems access;
• Maintaining project data collection process;
• Undertaking any other (administrative) tasks specified by the PMO Manager;
• Handling of a team of PSO team members supporting Windchill and other data management for entire R&D team.

Job Requirements:

• Bachelor degree in a relevant technical subject, preferably Mechanical/Electronics , Physics, Biomedical Engineering;
• Proven track record and experience (6+ yrs.) in Project Support alike activities/roles;
• Familiar with 2+ of the following tools: SAP, Ariba, Clarity, Accolade,  Windchill, QlikSense, Planisware, Smartsheet;
• Good knowledge of PTC Windchill and Master Data Management in the tool.
• Affinity with different (project) documentation systems;
• Knowledge of reporting systems and statistics and AI tools;
• Good communication skills, fluency in English
• Expert in MS Office such as Excel, Powerpoint

Preferred Skills:
• Continuous Improvement
• Stakeholder Management
• Risk Management
• Data Analysis & Interpretation
• Business Acumen
• People Management
• Agile Methodology
• Troubleshooting
• Resource Planning & Allocation
• Quality Assurance (QA)
• Budget Management
• Requirements Gathering
• Technical Acumen

Experience Level

Mid Level