About Us:

SkyJumper Sports and Amusements Pvt. Ltd. is India’s fastest-growing Indoor Amusement Center chain, operating under the brands 'SkyJumper Trampoline Park' and 'SkyJumper Go Bananas' across 18+ locations in 13 cities. We provide families and friends with unforgettable experiences through a variety of attractions such as Trampoline Parks, Bowling, Soft Play Zones, and Laser Tag.

Job Overview:

As a Front Office Executive, you will be the first point of contact for guests visiting our center. Your role involves welcoming guests, managing check-ins, handling billing transactions, and providing information about our offerings. This position is key to ensuring a smooth, enjoyable experience for all visitors and maintaining high levels of guest satisfaction.

Key Responsibilities:·      

. Greet guests with enthusiasm and guide them through entry and registration processes.

·      Manage POS operations including cash, card, and UPI transactions accurately.

·      Handle walk-in and online bookings, party/event schedules, and check-ins.

·      Assist with customer queries and resolve issues promptly or escalate as needed.

·      Promote packages, birthday parties, food combos, and merchandise for upselling.

·      Maintain cleanliness and branding standards at the front desk and reception zone.

·      Coordinate with internal teams for smooth communication and guest management.

·      Ensure adherence to safety protocols and front-desk operational SOPs.

Qualifications & Skills:·      

Graduate degree preferred (any discipline).

• 1–3 years of front desk, guest service, or hospitality experience.
• Proficient in POS systems, MS Office, and customer handling.
• Fluency in English and Hindi with excellent communication skills.
• Presentable, well-groomed, and service-oriented personality.
• Ability to multitask and remain calm in a fast-paced environment.
• Willingness to work on weekends, holidays, and rotational shifts.

What We Offer:·      

• Competitive salary and incentive structure.
• On The Job Training
• A youthful, energetic, and inclusive work environment.
• Opportunities for learning, growth, and internal promotion.
• Employee discounts on food, parties, and attractions.