Risk Specialist I, Vendor Investigations and Transaction Accuracy

Description

Amazon’s Vendor Investigations and Transaction Accuracy (VITA) team is committed to safeguarding our global financial systems by preventing theft, fraud, and abuse. We relentlessly work to identify and block bad actors who pose a threat to our business. Through cross-business collaboration, we proactively identify emerging fraud trends and address them before they escalate.

We are currently seeking a highly motivated Investigations Specialist (IC) to join our Transportation Fraud and Carrier Theft Investigations team in Pune, India. As part of a dynamic and growing team of experienced investigators, you will play a critical role in identifying fraudulent carriers and investigating potential theft incidents. Our team works swiftly to conduct thorough investigations, uncover root causes of theft, and implement necessary controls to mitigate risks.

The ideal candidate will be a strong investigator with outstanding communication and writing skills. You will excel in a fast-paced, ambiguous environment and be comfortable in a startup-like setting. You will encourage your colleagues to dig deeper, think critically, and unearth evidence that supports fraud and theft investigations. Your attention to detail and commitment to delivering high-quality work are key to success in this role.

Key Responsibilities:

Proactively and reactively screen high-risk vendors to detect potential fraud.

Investigate escalated vendor concerns to assess fraud and collusion risks.

Collaborate with internal teams to resolve vendor appeals and ensure accuracy.

Leverage database tools and risk indicators to detect connections between vendors and known bad actors.

Analyze and assess cases of product theft, identify root causes, and recommend effective controls.

Key job responsibilities
Vendor Investigations & Transaction Accuracy (VITA) is a critical vertical within Amazon’s Global Finance Operations (FinOps), aligned with the Theft, Fraud, Abuse, and Waste (T-FAW) program. VITA’s mission is to identify, prevent, and recover erroneous, fraudulent, or wasteful payments made to vendors globally. Using a combination of rule-based models and advanced machine learning (ML) techniques, VITA proactively detects duplicate or fraudulent invoices, data anomalies, and potentially fraudulent vendors in both corporate and retail sectors.

VITA's work spans across multiple domains, including:

Anomaly Review: Detecting unusual or suspicious patterns in transaction data.

Corporate Fraud (Non-Inventory): Investigating and mitigating fraudulent activities in corporate operations.

Retail Fraud: Identifying fraudulent activities specifically within the retail domain.

Duplicate Review: Preventing duplicate payments and invoices within vendor systems.

The VITA team is a global network of specialists, product managers, and investigators working collaboratively to ensure financial integrity across vendor transactions worldwide. The team combines data-driven insights and advanced technologies to proactively prevent financial loss due to fraud and error.

Key Responsibilities:

Triage red flags highlighted by investigation tools, providing timely and relevant analysis, and coordinating response efforts with multiple stakeholders and contributors.

Produce clear and concise investigation reports, dispositions, and deep-dive analysis, ensuring all case details are cohesively documented.

Own the full investigative lifecycle, including managing databases, documenting results, and updating case management tools.

Develop and maintain relationships with internal business teams and external partners, such as Loss Prevention, Retail, Carrier, Relay, and Law Enforcement.

Present investigative findings and briefings to senior management, assisting with case management when necessary.

Conduct thorough forensic investigations using data analysis and other relevant tools, completing investigations within established timelines.

Identify gaps, risks, and areas for improvement in current mechanisms, policies, and SOPs, and recommend or implement appropriate solutions.

Collaborate with technical teams to identify technology gaps, articulate feature needs, and prioritize feature launches.

Drive broader risk mitigation activities in partnership with teams such as Internal Audit and Loss Prevention.

Provide coaching and guidance to team members, supporting cross-skilling and skill development across the team.

About the team
Vendor Investigations & Transaction Accuracy (VITA) is a vertical of Global Finance Operations (FinOps) Theft, Fraud, Abuse and Waste (T-FAW) program. VITA identifies, prevents and recovers erroneous, fraudulent or wasteful payments to all vendors globally. VITA uses rule-based models and machine learning (ML) techniques to identify duplicate or fraudulent invoices, data anomalies and potentially fraudulent vendors both in the corporate and retail space.
Anomaly Review
Corporate Fraud (Non-Inventory)
Retail Fraud
Duplicate Review
VITA is a global team of specialists, product managers, and investigators with a mission to identify, prevent and recover erroneous, fraudulent or wasteful payments made to vendors globally.

Basic Qualifications

• Bachelor’s degree in accounting or finance with experience in Investigations, Digital Forensics, Global Security, Strategic Intelligence, or a related field is a must.
• Excellent research and open source intelligence collection capabilities; experience conducting investigations using Boolean logic, OSINT analysis, databases, and social media
• Strong oral and written communication skills; ability to succinctly summarize and assess large quantities of data
• Strong multi-tasking and critical thinking skills, especially in high stress situations
• Experience in working with teams across different global locations.

Preferred Qualifications

• CA, CWA or CFE
• 5+ years of post-qualification experience in risk and fraud management
• Experience in logistic or supply chain forensics a must.
• Experience with technical tools such as advanced excel including QuickSight, Visual Basic, SQL, or other data management system.


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.