Salesforce Solution Architect

Salesforce Solution Architect

Area(s) of responsibility

Empowered By Innovation
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

Role: Salesforce Architect
Experience: 12-15 years
Location: Noida, Pune (Preferred)

•    Bachelor's degree or equivalent (12-15 years) work experience. 12+ years of experience in the Salesforce ecosystem
•    Expertise in multiple Salesforce Products (Sales Cloud, Service Cloud, Experience Cloud, CPQ, Revenue Cloud, Industry Clouds, Omnistudio) and can embed these capabilities into existing or new Salesforce Platform based solutions
•    Experience in implementing Salesforce projects for Manufacturing and Automotive clients
•    In-depth understanding of the capabilities and constraints of the Salesforce platform
•    Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives
•    Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
•    Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions
•    Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy
•    Develop and deliver the story of the customer experience aided by Salesforce technologies
•    Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
•    Experience in developing custom solutions/products on Salesforce platform. Experience in designing managed packages, understanding of the process
•    Good knowledge of Data Cloud and Agentforce, Should be able to create use cases in Agentforce and Copilot
•    Support design creation leveraging best practices and reviews with architects
•    Experience in designing quick starts, POCs and accelerators
•    Experience with CPQ, Healthcare, Financial Services, Manufacturing or Automotive Clouds
•    Excellent writing, presentation, communication, and organization skills
•    Deep understanding of Sales Cloud, Service Cloud, Salesforce Portal/Communities, Marketing AppExchange Knowledge, and deep knowledge in several AppExchange packages
•    Proven hands-on experience in Salesforce configuration, flows, process builders, data migration, AppExchange products etc. 
•    Work on estimations and contribute to pre-sales activities. Articulate the benefits and risks to a solution’s feasibility and functionality
•    Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
•    Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions
•    Experienced in stakeholder management and client engagement
•    Experience in Agile projects
•    Preferred Certifications - Salesforce Sales, Service , CPQ Consultant certification, Data Cloud, AI.

Experience Level

Senior Level