Chatbot Developer

Eaton Technologies Pvt Ltd

Pune

Not disclosed

Work from Office

Full Time

Min. 3 years

Job Details

Job Description

Senior Analyst - Chatbot Developer


What you’ll do:

  • Design, develop, and maintain natural language chatbot solutions using Microsoft and Salesforce technology
  • Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
  • Monitor and analyze chatbot performance, making necessary adjustments to improve efficiency and user experience.
  • Participates in every stage of the project delivery lifecycle
  •  Take part in daily stand-up meetings and sprint planning sessions.
  • Assist gathering requirements scope & disposition through process compliance and gap analysis
  •  Deliver functional specifications & configuration in-line with the agreed and approved design
  • Participates in implementation/enhancement projects that integrate with other systems throughout our technology ecosystem
  • Complete documentation and unit testing
  • Provide integration testing support, and review of end-user training materials
  • Support project cut-overs, go-lives and warranty support 
  • Stay updated with the latest trends and advancements in chatbot technologies including conversational and agentic AI

 

Qualifications:

  • Bachelor's degree from an accredited institution
  • Total 5-7 years of experience with Minimum 3 years’ relevant experience as chatbot developer


Skills:

  •  Mid-level of system expertise 
  • Skilled in working in both Agile and Waterfall delivery methods.
  • Strong capabilities with CoPilot technologies including Conversational AI and/or Strong capabilities with the Salesforce Chat and Agentforce technologies 
  • Familiar with the Salesforce Environment
  • Above average written and verbal communication skills
  •  Self Starter
  •  Highly Curious and motivated to continue to learn new skills and technologies


Job role

Work location

Pune

Department

IT & Information Security

Role / Category

Software Quality Assurance and Testing

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 3 years

About company

Name

Eaton Technologies Pvt Ltd

Job posted by Eaton Technologies Pvt Ltd

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