Senior Executive

• Ensure that the process transactions are processed as per Desk Top procedures
• Ensure that the assigned targets in accordance with SLA are met  
• Ensure that the quality of the transactions is in compliance with predefined parameters.   
• Ensure adherence to established attendance schedules
• Ensure adherence to Company Policies and Procedure
• AM for the purpose of reporting performance, clarifying concerns, and seeking feedback and support.
• Manager for the purpose of settling issues left unresolved by the AM
• CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required.