IT Support Executive

Fujitsu Consulting India Pvt Ltd

Pune

Not disclosed

Work from Office

Full Time

Min. 7 years

Job Details

Job Description

Senior Technical Consultant

  • We are looking for a ServiceNow ITSM Implementation Specialist to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the ServiceNow platform. The role holder will I n depth knowledge of the ServiceNow Platform, from the technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.
  • Provide integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.
  • Suggest and implement proposals for process improvements within projects, once agreed. U se new technologies and methods actively to develop competitive services on customer projects.
  • Provide technical documentation on modules / products, following company standards on customer projects.
  • Maintain high level of product and solution knowledge and maintains an up to date skills profile in ServiceNow and JavaScripting, HTML.
  • Ability to drive business requirements and take an active/leading role with customer stakeholders including C level / director level / users. Designing and configuring ServiceNow ITSM suites Coordinate with your respective Product System Administrator counterpart and/or Platform System Administrator (if applicable) and assist when new ServiceNow patches/releases are applied to instances Providing ServiceNow configuration assistance including, but not limited to: data imports and software integrations Assisting in troubleshooting patch / release management issues focusing on ITSM Develop UI forms, fields, notifications and workflows Maintain JavaScript server/client code Create, monitor, modify, and publish service catalog workflows with approvals Create an access control rule (ACL)

Job role

Work location

Pune

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 7 years

About company

Name

Fujitsu Consulting India Pvt Ltd

Job posted by Fujitsu Consulting India Pvt Ltd

This job has expired

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