Service Manager



Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Assistant Manager - Service Now Developer

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Manager-Service Now Developer
In this role, you will be responsible for application development for Service Now Application.
You need to co-ordinate with Business and suggest robust solutions against any requirement.
In this process you need to connect with Business and understand business requirements, further need to work on in house or vendor-based solution.

• Relevant years of IT experience on ServiceNow platform
• Candidates must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment.
• Should have experience with ServiceNow ITSM.
• Web Services integrations (SOAP, REST)
• Experience in configuring and developing on ServiceNow platform.
• Practical experience with Agile methodologies
• Also, should have handled Multiple upgrades for Service now.
• Keep technical skills and product knowledge up to date through self-efforts and internal training.
Qualifications we seek in you!
Minimum qualifications.
• B.E./B.Tech/MCA in Computer Science
• Well versed with software engineering techniques SDLC.
• Experience with Office 365.

Preferred qualifications
• Prior experience in Service Now/ SAAS based application development.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job role

Work location



IT & Information Security

Role / Category

IT Infrastructure Services

Employment type

Full Time


Day Shift

Job requirements


Min. 1 year

About company



Job posted by Genpact

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