ServiceNow HRSD & ITSM Developer

ServiceNow HRSD & ITSM Developer1

Job Requirements

Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices.

Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management.

●    3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal)
●    CSA/ CAD certifications (Compulsory).

●    CIS-HRSD/ CIS-ITSM certification (Compulsory).
●    Strong knowledge of JavaScript.
●    Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions.
●    Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide.
●    Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs.
●    Experience in agile development environments.
●    Strong understanding of ITIL practices and their application in ITSM and HRSD solutions.
●    Excellent communication and presentation skills

Experience Level

Mid Level