Salesforce Quality Assurance Lead

SFDC-QA- Functional Specialist-Enterprise Apps

Area(s) of responsibility

Salesforce QA Lead

• Lead and manage the end-to-end testing process for Salesforce projects, including requirement analysis, test planning, test case creation, execution, and defect management.
• Develop and maintain comprehensive test strategies, plans, and scripts for Salesforce applications (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
• Coordinate with business stakeholders and technical teams to understand requirements and translate them into effective test scenarios.
• Conduct functional, regression, integration, system, and user acceptance testing (UAT) for Salesforce solutions.
• Utilise automation tools and frameworks to enhance test coverage and efficiency, where applicable.
• Track, report, and manage defects using tools such as Jira, ALM, or similar.
• Prepare and present regular status reports and metrics to project stakeholders and senior management.
• Continuously improve testing processes and methodologies to ensure optimal quality and productivity.
• Stay updated with Salesforce releases, features, and industry best practices.

•Preferred Certification – Salesforce Health Cloud Consultant, Financial Services Cloud consultant, Sales, Service, CPQ Consultant certification