Specialist - Client Managed Services in FinTech

Specialist Client Managed Services

Nasdaq Technology is looking for a Specialist Client Managed Services to join the Pune technology center in India. If Innovation and effectiveness drive, then this is the place for you!

About Nasdaq!

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position is right for you, we encourage you to apply!

Our people make all the differences in our success.

Customer Services is an integral part of Nasdaq’s growth and success. This division's mission is to continuously improve the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our competitor and contributing to the net growth of our business while offering excellent career development opportunities.

We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's market.

With this position we offer

Join the FinTech Client Success organization, The Managed Services team’s main responsibility is to ensure that Nasdaq´s AxiomSL clients have the latest regulatory reporting solution implemented in their production environment. This role provides an opportunity to apply technical and functional skills while learning about multiple aspects of regulatory obligations imposed on financial institutions. The Specialist will be assigned to specific upgrade initiatives under the supervision of a senior Specialist. As time progresses and knowledge is acquired the Specialist will become a primary contact for the client. This position is an opportunity to join a world-leading organization specializing in the regulatory and capital markets sector of the financial services industry.

Roles & Responsibilities -

As a Specialist Client Managed Services, your focus will be defining and implementing software solutions. Besides working closely with your colleagues in Mumbai and Pune location, you will also work closely with Nasdaq teams in other regions.

• Help client to interpret regulatory requirements and map their internal data to required mapping requirement logic.
• Be responsible for upgrading of new and existing taxonomy solutions for clients in CV11.
• Find alternative solutions for software defects and propose technical improvements to resolve customer problems and configure environments whenever required
• Connect the dots across teams—Customer Services, R&D, Product, Sales—to keep solutions aligned and on track.
• Understand, analyze, plan, build, test, and deliver new custom reports as per client request.
• Build and share knowledge through clear documentation, hands-on training, and collaboration.
• Improve how we work by crafting and evolving our best practices.
• Provide weekly updates to management.
• Problem solving techniques.

We expect you to have: (Minimum Qualifications)

• 5-7 years of work experience in CV10, having knowledge on Taxonomy is must.
• 8-11 years of meaningful work experience in FINTECH with a preference for exposure to Financial Services.
• Strong skills in design development and Performance improvement
• Proficiency in Database/SQL.
• Familiarity with BASEL, COREP, FINREP, Anacredit, Capital and Liquidity solutions.
• Strong communication skills

Education Required:  Degree qualified in Computers Science, Information Systems or other related subject area, or equivalent work experience. 

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Experience Level

Senior Level