Senior Customer Support Officer

Honeywell International India Pvt Ltd


Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Sr Cx Training Professional

Join a team recognized for leadership, innovation and diversity

Sr Cx Training ProfessionalLocation: GurgaonRoles and Responsibilities: •Ability to introduce and structure new training courses.•Develop and maintain training content.•Develop content using e-learning tools (Video Editor, Articulate, Adobe Captivate etc.).•Introduce & Maintain Training Catalog and Schedule.•Conduct technical Classroom, Remote, and Hybrid Training.•Familiarity with learning management system (LMS) will be an advantage.Must Have•Highly desirable to have Industrial Safety Gas Detection Product experience, specifically Honeywell BW and RAE.•Experience with deploying Gas Detection Products & technical customer engagement will be an advantage.•Independently worked to launch any training programs.•Strong written and verbal communication skills to execute training and persuade within the organization. •This role demands more than 50% travel to deliver the training.Education•Bachelor’s degree (BE/B Tech – Telecommunication/ Instrumentation/ Electronics).


  • Excellent writing and editing skills
  • Knowledge of eLearning course applications, including Lector, Articulate and more
  • Experience with Learning Management Systems
  • Ability to adapt to evolving products and technology
  • Experience as a trainer/educator for technical products
  • Excellent team and communication skills
  • An ability to take initiative and work with limited direction
  • An ability to influence across a broader organization

Additional Information

  • JOB ID: HRD232545
  • Category: Customer Experience
  • Relocation Tier: Not Applicable
  • Security Clearance:
  • Aviation Authority (FAA for US):
  • Band: 03
  • Referral Bonus: 15000
  • Requisition Type: Standard Requisition
  • US Citizenship:
  • FLSA Statement:
  • FLSA CODE: Nonexempt

Job role

Work location



Teaching & Training

Role / Category

Corporate Training

Employment type

Full Time


Day Shift

Job requirements


Min. 1 year

About company


Honeywell International India Pvt Ltd

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