Senior Executive

Wipro

Pune

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

SR Executive

o Technical troubleshooting of Dell, HP, Broadband products

o  Providing support for adding extensions, check dialler tones, call forwarding, password change, etc.

o Create task based config

o Add and change task based config

Roles & Responsibilities:

o Technical troubleshooting of Dell, HP, Broadband products

o  Providing support for adding extensions, check dialler tones, call forwarding, password change, etc.

o Create task based config

o Add and change task based config

Qualifications:

Senior Executive

B1

IC 

100% Voice

US working hours : 6:30 PM to 4 AM IST

UG/ Graduate

2-4 years

1-3  years’ Experience in troubleshooting of Dell, HP, Broadband products

 

Order Management(Comms)

o Experience in troubleshooting of Dell, HP, Broadband products

PC basic knowledge, typing on PC using keyboard shortcuts

o Strong Communication skills

o Coping with stressful situations

o Selling skills

o Microsoft office (Outlook, Word, Excel)

o Knowledge of data issues

o Focus on customer experience

Job role

Work location

Pune

Department

IT & Information Security

Role / Category

IT Security

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Wipro

Job posted by Wipro

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