Application Engineer - HVAC & Refrigeration

STC Application Engineer

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

We are a Great Place To Work-Certified organization. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What you will do
Provide technical product application support to sales teams in pursuit of WATER
cooled chiller equipment (Centrifugal, screw) sales opportunities in the Middle East and
Africa market to power our customer’s mission by utilizing the right equipment for the
application. Successful application engineering support will accomplish team mission
through three key avenues.
How you will do it
Application and Special Quotation Support
 Respond to field sales inquiries related to application/technical/manufacturing
capabilities in connection with product specifications
 Identify and guide field sales toward solutions necessary to meet customer
requirements
 Support Data Center projects with requirements of several products and optimize
the final scope of supply
 Review and evaluate special options requirements and support SQ (Special
Quote) needs by providing cost and lead time estimates
o Requires development of subcomponent specifications, supplier
engagement and negotiation, and analysis of factory manufacturing
capability
Expert Solutions
 Support field sales on technical clarifications with customers, potentially requiring
direct engagement with customers
 Guide field sales and key customers on system design approaches and enhance
competitive advantage by specifying tailored equipment packages. Expert
solutions will balance chiller performances with sub-system components and
features
 Align field support with knowledge of chiller products available in the market, and
with regional product strategy
 Define specifications for chillers and sub-systems in support of project
opportunities
Product & Product Applications Development
 Monitor and analyze frequent questions, requests and pitfalls to identify new
applications, develop new special quotation offerings, and guide global product
teams.
 Provide necessary material for Data center application literature, product
presentations, and training materials
 Collect and offer constructive feedback to global product teams on resources,
tools and documentation available to field sales and customers
 Deliver training presentations on product changes and new products to field
sales and key customers
 Engagement in industry organizations and technical seminars
 Monitor and offer formal comment on product/application relevant codes and
standards
What we look for
Bachelor’s Degree and minimum 5 years of HVAC or refrigeration related experience in
application engineering, product engineering or technical marketing is required.
Demonstrated business management skills in product application environment preferred
Technically savvy, possessing strong knowledge of application and field practices
related to air cooled chillers
Proficiency in Microsoft Office Suite Applications
Strong verbal and written English skills

Experience Level

Mid Level