Store Incharge

Job Summary:The Store Incharge is responsible for overseeing the daily operations of the store, ensuring efficient inventory management, supervising staff, and maintaining a high level of customer service. This role requires a proactive individual with strong leadership skills and a keen understanding of retail operations.

• Key Responsibilities:Store Operations:
• Manage and supervise all store operations to ensure smooth functioning and adherence to company policies.
• Monitor store performance and implement strategies to achieve sales targets.
• Ensure the store is clean, organized, and well-stocked at all times.
• Inventory Management:
• Oversee inventory levels and manage stock replenishment to avoid stockouts and overstock situations.
• Conduct regular stock checks and audits to maintain accurate inventory records.
• Coordinate with suppliers for timely delivery of products and manage vendor relationships.
• Staff Supervision:
• Lead, motivate, and train store staff to ensure high levels of productivity and customer service.
• Schedule shifts and manage staff attendance, ensuring adequate staffing at all times.
• Address any staff performance issues and implement corrective actions as needed.
• Customer Service:
• Ensure a high standard of customer service is maintained at all times.
• Handle customer complaints and queries promptly and professionally.
• Implement strategies to enhance customer satisfaction and loyalty.