Store Manager

KEY RESPONSIBILITIES

Take full responsibility of the store and its commercial success 

Analyse relevant data to probe and challenge the status quo

Address identified improvement areas

Drive continuous improvements in the stores sales, productivity and profitability 

Lead service by example, maximising the amount of time spent selling and leading team members on the sales floor 

Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself 

Schedule staff so as to properly serve customers, drive sales and execute tasks 

Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values Ensure proper in-store Brand execution according to established standards and directives 

Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge 

Manage all store operations in a systematic and efficient manner, as per established policies and procedures 

Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store 

Ensure merchandise deliveries are processed on the same day they arrive and the stores entire product offer is made immediately available and easily accessible to customers on a consistent basis Ensure cash register transactions are processed quickly and accurately 

Lead and implement all applicable loss prevention policies and procedures Maintain a safe and productive shopping and working environment 

Manage the recruitment and training of store team members 

Ensure all HR policies and procedures are adhered to 

Create a high performance culture by setting clear expectations, analysing performance and giving appropriate and prompt feedback, including actively managing poor performance