Team Lead - Tele Sales

Location: Deccan Gymkhana, Pune

Company: Motion Education

About the Role:We are seeking a dynamic and results-driven Team Lead - Tele Sales to lead and inspire our telesales team. The ideal candidate will have a proven track record in telesales, exceptional leadership abilities, and a passion for driving admissions through strategic sales initiatives. You will play a pivotal role in mentoring the team, optimizing sales processes, and ensuring exceptional customer engagement.

• Key Responsibilities:Lead, coach, and motivate a high-performing telesales team to achieve and exceed admission targets.
• Assign leads efficiently and ensure systematic follow-ups for maximum conversion.
• Track and manage leads using CRM tools, maintaining accurate documentation.
• Drive lead closure strategies to enhance conversion rates and boost admissions.
• Train the telecalling team on product knowledge, sales techniques, and CRM software.
• Monitor and evaluate team performance, providing constructive feedback for continuous improvement.
• Assess lead quality and collaborate with marketing to refine lead generation strategies.
• Ensure team productivity by setting daily/weekly targets and tracking progress.
• Oversee adherence to sales scripts, processes, and compliance standards.
• Develop and implement innovative strategies to improve customer engagement and enrollment rates.
• Resolve escalations and support the team in closing high-value admissions.
• Analyze sales metrics, generate performance reports, and recommend process optimizations.
• Foster strong relationships with prospective students and parents, ensuring a positive experience.
• Collaborate with marketing and counseling teams to align telesales efforts with organizational goals.

• Ideal Candidate Profile:Experience: 2-5 years in telesales, preferably in education/EdTech, with 1+ year in a leadership role.
• Skills:
• Exceptional communication in English & Hindi (Marathi is a plus).
• Strong leadership with the ability to set targets and drive performance.
• Proficiency in CRM tools and telesales best practices.
• Data-driven mindset with expertise in sales analytics.
• Attributes:
• Target-oriented, resilient, and thrives in a fast-paced environment.
• Problem-solving attitude with a customer-first approach.
• Education: Graduate degree preferred.
• Why Join Motion Education?Be part of a reputed brand in the education sector.
• Competitive salary + attractive performance incentives.
• Growth-oriented culture with opportunities for career advancement.
• Training programs to sharpen your leadership and sales expertise.