Technical Support Executive

Stratsol Software Systems

Pune

₹17,000 - ₹22,000 monthly*

Fixed

17000 - ₹20000

Average Incentives*

2,000

Earning Potential

22,000

You can earn more incentive if you perform well

Work from Office

Part Time

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

6 applicants

Benefits include: PF, Health Insurance

Job Description

rocess: APBL (E-Mail and hat Process)

Qualification: Graduate Only

Skills Set: V54/V5 Skill Set with good typing speed

Experience: Fresher’s

Languages Required: English & Hindi Mandatory

Location: Pune

Rotational Shifts

6 Days working and 1 rotational week off


Duties and Responsibilities


 Should also be familiar with voice process, so that employee should outcall the

customer whenever required or attend the calls from the customers.

 Determines requirements by working with customers.

 Resolves problems by clarifying issues; researching and exploring answers and

alternative solutions; implementing solutions; escalating unresolved problems.

 Fulfills requests by clarifying desired information; completing transactions

Job role

Work location

Pune, Maharashtra, India

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time & Part Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Technical knowledge, Troubleshooting, Problem resolution, Hardware troubleshooting, Technical assistance, Troubleshooting session, Software support tools, Issue resolution, Software troubleshooting, Technicial support, IT management, Technical skills, Software issues handling, Technical troubleshooting

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

B.Sc in Information Technology, Any BCA (Atleast one)

Age limit

20 - 24 years

Gender

Any gender

About company

Name

Stratsol Software Systems

Address

Pune, Maharashtra, India

Job posted by Stratsol Software Systems

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