Technical Support Executive

Coempt Eduteck

Dhankawadi, Pune

₹10,000 - ₹20,000 monthly

Fixed

10000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

3 applicants

Benefits include: Overtime Pay, PF, Mobile Allowance, ESI (ESIC)

Job Description

 Job Description


We are seeking a Technical Support professional to join our team .The ideal candidate will have a strong technical background and a passion for providing excellent customer service. In this role, you will be responsible for assisting customers with technical issues and ensuring their satisfaction.




Responsibilities


Provide technical support and troubleshooting assistance to customers via phone, email, or chat.


Resolve technical issues related to software.


Document and track customer interactions and technical issues .



Skills and Qualifications




Bachelor's degree in Bca , Btech or Mca


2-3 years of experience in a technical support role or similar position.


Strong understanding of computer systems, mobile devices


Excellent communication skills, both verbal and written.


Ability to work independently and in a team environment.

Job role

Work location

Bharati Vidyapeeth’s Jawaharlal Nehru Institute of Technology (Polytechnic / Diploma),Katraj, Pune, Pune - Satara Road, Bharati Vidyapeeth Campus, Katraj, Pune, Maharashtra, India

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Basic English

Gender

Male

About company

Name

Coempt Eduteck

Address

Bharati Vidyapeeth’s Jawaharlal Nehru Institute of Technology (Polytechnic / Diploma),Katraj, Pune, Pune - Satara Road, Bharati Vidyapeeth Campus, Katraj, Pune, Maharashtra, India

Job posted by Coempt Eduteck

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