Telecaller
Scorpy Tech
Telecaller
Scorpy Tech
Dhankawadi, Pune
₹15,000 - ₹27,000 monthly*
Fixed
₹15000 - ₹25000
Average Incentives*
₹2,000
Earning Potential
₹27,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
15 applicants
Benefits include: PF
Job Description
- ResponsibilitiesHandle inbound and outbound customer calls efficiently and professionally.
- Address customer inquiries and provide accurate information about products and services.
- Resolve customer issues promptly and ensure a positive customer experience.
- Document all customer interactions and maintain accurate records.
- Follow up on customer inquiries that are not immediately resolved.
- Achieve individual and team targets for call handling and customer satisfaction.
- Collaborate with team members and other departments to resolve complex issues.
- Stay updated with product and service knowledge to provide accurate information
Job role
Work location
Scorpy tech, 205, punyai Complex, above hotel pinjara, near K K market signal, dhankawdi. Dhankawadi, Pune
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Scorpy Tech
Address
Scorpy tech, 205, punyai Complex, above hotel pinjara, near K K market signal, dhankawdi. Dhankawadi, Pune
Job posted by Scorpy Tech
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