Telecaller
Dynamic Financial Services
Telecaller
Dynamic Financial Services
Deccan Gymkhana, Pune
₹12,000 - ₹38,000 monthly*
Fixed
₹12000 - ₹28000
Average Incentives*
₹10,000
Earning Potential
₹38,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
8 applicants
Benefits include: Weekly Payout, Mobile Allowance, Internet Allowance
Job Description
- Handle outbound calls, emails, and chats to assist customers with queries.
- Provide accurate information about products, services, and policies.
- Resolve customer complaints efficiently and escalate complex issues when necessary.
- Maintain detailed records of customer interactions in CRM systems.
- Follow up with customers to ensure their concerns are addressed.
- Collaborate with internal teams (sales, technical, operations) to deliver solutions.
- Meet performance metrics such as response time, resolution rate, and customer satisfaction scores.
Job role
Work location
Gunjal Complex, Pulachi Wadi Road, Pulachi Wadi, Deccan Gymkhana, Pune, Maharashtra, India Deccan Gymkhana, Pune
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Telecalling - Customer Service, Telesales, Inside sales, Telecalling, Blended process, Domestic BPO, Telecom, Customer care, Loan Advisory, Voice Process
English level
Basic English
Age limit
20 - 45 years
Gender
Female
About company
Name
Dynamic Financial Services
Address
Gunjal Complex, Pulachi Wadi Road, Pulachi Wadi, Deccan Gymkhana, Pune, Maharashtra, India Deccan Gymkhana, Pune
Job posted by Dynamic Financial Services
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