Telecaller

 Responsibilities

Contact potential customers over the phone to introduce services and generate sales.

Follow a provided script while tailoring the conversation based on customer needs to close sales.

Document customer details, purchase history, reactions, and feedback for future reference.

Build good connections with customers, listen, and address their questions to maximize engagement.

Achieve daily/weekly sales targets while maintaining call quality and compliance standards.

Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.

Resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary

Qualifications

Bachelor's degree with 0.5 to 2 years in Business Development (Inhouse).

Should be proficient in Hindi, Marathi. 

Strong negotiation skills

Strong communication and presentation skills

Female candidates with CRM experience are preferred