Telecaller

Make outbound and inbound calls to potential and existing customers.

Answer inbound customer calls in a professional manner.

Explain company products/services and their benefits.

Maintain customer records and update databases with accurate information.

Follow up with interested customers to close sales or schedule meetings.

Handle customer queries, objections, and complaints effectively.

Meet daily/weekly/monthly call and sales targets.

Build and maintain positive relationships with customers.

Provide feedback to the sales/marketing team about customer needs and preferences.

Adhere to company policies, scripts, and compliance guidelines.