Telecalling Executive

Job Summary:We are looking for a motivated and energetic Telecalling Executive to join our IT company. The candidate will be responsible for reaching out to potential clients, generating leads, and supporting the sales team by promoting our IT products and services. Excellent communication skills and a customer-focused approach are essential.

• Key Responsibilities:Make outbound calls to potential clients from provided lead lists
• Explain our IT services (software development, web design, IT consulting, etc.) clearly and confidently
• Generate and qualify sales leads through effective communication
• Maintain detailed records of calls and client interactions in CRM software
• Follow up with interested clients and schedule meetings or product demos for the sales team
• Address basic client queries and escalate complex issues to the sales or technical team
• Achieve weekly/monthly targets for calls and lead conversions
• Collaborate with marketing and sales teams to understand products and client requirements
• Update and maintain lead database regularly
• Provide feedback on customer responses to help improve marketing strategies