Santoshi Mata Chowk

Pune

Responsibility:



Customer Relationship Management:
• • Provide information, educate customer, troubleshoot, probe and fix issues.

People/Team:
• • Contribute to and participate proactively in knowledge sharing sessions.
• • Participate and contribute to organizational activities.
• • Provide work direction and guidance to team members.
• • Establish systems and procedures in the team.
• • Groom self and team to support vertical growth.
• • Allocate work and tasks to the team.
• • Report to the manager on performance, status and any escalations.
• • Facilitate and participate proactively in knowledge sharing sessions.
• • Conduct team building activities to enhance motivation.
• • Conduct performance appraisals for team members– provide input into the learning and career plans for team members.
• • Identify training needs of team members and provide coaching support to them.
• • Conduct process training or refresher training if required.
• • Review VOC scores, provides feedback and recommend refresher training whenever necessary.
• • Resignations / Absconder communication to Operations Manager.
• • Maintain EWS (Early warning system) for the team for tracking and proactively addressing people issues.
• • Manage attrition and absenteeism.
• • Support recruitment efforts for the team.
• • Conduct knowledge transfer sessions for new joiners in the team.

Must Have Skills
• Customer Service

OFFICE NO – 02A, Third Floor, A-Building, City Vista, Kharadi, Pune-411014
Mundhwa, Pune

Work location

Sales & BD

Department

Telesales

Role / Category

Full Time

Employment type

Night Shift

Shift

Min. 1 year

Experience

12th Pass

Education

Customer service, MS Excel, Good Communication Skills

Skills

Good (Intermediate / Advanced) English

English level

Any gender

Gender

Corazont Technolgies

Name

Customer service

MS Excel

Good Communication Skills

Telecalling Team Leader

Corazont Technolgies is aggressively hiring for the job profile of Telecalling Team Leader at Pune in Kharadi Bypass locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Telecalling Team Leader in Corazont Technolgies in Pune?
 
 Ans. You can expect a minimum salary of 25,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Telecalling Team Leader in Corazont Technolgies in Pune?
 
 Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-pune>jobs in Pune</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. What are the timings of the job and how many working days are there? 
 
 Ans. It is a <a href="/jobs/full_time-jobs-in-pune">Full Time</a> job having timing from 08:30 PM to 05:30 AM and will have 6 working days i.e., monday - saturday.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-pune"}>work from home jobs in Pune</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/td1EMh7I0Ub>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 27-Jan-2022.
 
		For more details, download apna app and find <a href="/jobs/night_shift-jobs-in-pune">Night Shift jobs in Pune</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

Responsibility:



Customer Relationship Management:
• • Provide information, educate customer, troubleshoot, probe and fix issues.

People/Team:
• • Contribute to and participate proactively in knowledge sharing sessions.
• • Participate and contribute to organizational activities.
• • Provide work direction and guidance to team members.
• • Establish systems and procedures in the team.
• • Groom self and team to support vertical growth.
• • Allocate work and tasks to the team.
• • Report to the manager on performance, status and any escalations.
• • Facilitate and participate proactively in knowledge sharing sessions.
• • Conduct team building activities to enhance motivation.
• • Conduct performance appraisals for team members– provide input into the learning and career plans for team members.
• • Identify training needs of team members and provide coaching support to them.
• • Conduct process training or refresher training if required.
• • Review VOC scores, provides feedback and recommend refresher training whenever necessary.
• • Resignations / Absconder communication to Operations Manager.
• • Maintain EWS (Early warning system) for the team for tracking and proactively addressing people issues.
• • Manage attrition and absenteeism.
• • Support recruitment efforts for the team.
• • Conduct knowledge transfer sessions for new joiners in the team.

Must Have Skills
• Customer Service


More about this Telecalling Team Leader job


Corazont Technolgies is aggressively hiring for the job profile of Telecalling Team Leader at Pune in Kharadi Bypass locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Telecalling Team Leader in Corazont Technolgies in Pune?
 
 Ans. You can expect a minimum salary of 25,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Telecalling Team Leader in Corazont Technolgies in Pune?
 
 Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-pune>jobs in Pune</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. What are the timings of the job and how many working days are there? 
 
 Ans. It is a <a href="/jobs/full_time-jobs-in-pune">Full Time</a> job having timing from 08:30 PM to 05:30 AM and will have 6 working days i.e., monday - saturday.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-pune"}>work from home jobs in Pune</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/td1EMh7I0Ub>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 27-Jan-2022.
 
For more details, download apna app and find <a href="/jobs/night_shift-jobs-in-pune">Night Shift jobs in Pune</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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