Telesales Executive

JOB Open to those with 0–1 year of experience in Telesales.

Key Responsibilities

Lead Handling & Outreach:

• Respond to IndiaMART inquiries and leads: Contact businesses that have shown interest via IndiaMART leads or databases.
• Make outbound calls: Reach out proactively to potential customers over the phone to introduce products/services.

Client Engagement & Sales Process:-

• Understand customer needs: Ask questions and actively listen to uncover what clients require and tailor your pitch.
• Pitch & negotiate: Present solutions convincingly and negotiate terms to move the prospect toward a sale.
• Close deals: Convert prospects into paying clients by sealing sales over the phone, following up persistently until closure.
• Follow-up tracking: Maintain accurate follow-up schedules to nurture leads and enhance conversion rates.

Customer Relationship Management:-

• Build relationships: Establish trust and long-term rapport with new clients.
• Respond to queries: Address customer questions, concerns, and feedback to ensure satisfaction.

🎯 Target Achievement:-

Meet sales goals: Work toward set targets for new client acquisitions and revenue generated.

• Report insights: Share feedback and market insights with your team or manager to refine sales approaches.
• Skills & Experience: Strong communication abilities
• Excellent verbal skills to engage prospects clearly and professionally.
• Persuasion & negotiation: Ability to influence decision-making and close deals effectively.

Computer proficiency: Experience with MS Office and basic data entry.

Sales mindset: Goal-oriented, resilient, and comfortable handling rejection.

• Good listening skills to understand client problems.
• Ability to work with targets and follow structured sales scripts.
• Comfortable with high call volumes and repeated outreach.