Telesales Executive

HR Name: Mr. Nana Gandhale

Contact No: 8080639493

Main Responsibilities of a Telecalling Executive

• Outbound Calls: Calling potential customers to provide information about a company's products or services.
• Inbound Calls: Answering customer questions and resolving their complaints.
• Lead Generation: Finding new customers and contacting them to motivate them to make a purchase.
• Data Management: the details of each call and customer information in CRM (Customer Relationship Management) software or database.
• Target Achievement: Meeting the daily or monthly sales and calls targets set by the company. Indeed +7

Skills Required

• Excellent communication skills: Ability to speak effectively and convince customers.
• Patience & Resilience: The ability to deal with rejection and calmly talk to angry customers.
• Active Listening: Listening carefully to customers to understand their needs.
• Computer Knowledge: Basic knowledge of using CRM software and MS Excel.