Telesales Executive

Key Roles & Responsibilities

• Make outbound calls to potential and existing customers to promote products/services.
• Handle inbound sales queries and convert leads into sales.
• Explain product features, pricing, and benefits clearly and confidently.
• Identify customer needs and recommend suitable products/services.
• Maintain a high level of product knowledge to address customer questions.
• Achieve daily/weekly/monthly sales targets.
• Update CRM with accurate customer and lead information.
• Follow up with leads and ensure timely closures.
• Build and maintain strong customer relationships.
• Proven experience in tele-sales or customer service (preferred).
• Excellent communication and negotiation skills.
• Ability to handle rejection and remain motivated.
• Good command of English (and regional languages if required).
• Basic computer skills and familiarity with CRM systems.
• Ability to work in a target-driven environment.