Telesales Executive

Job Title: 

Loan Telesales Executive

Responsibilities:

• Lead Generation & Calling: Make outbound calls to prospective/existing clients for loan requirements.
• Needs Assessment: Understand client financial needs and recommend suitable loan products (Personal, Home, Auto).
• Sales & Closure: Explain loan features, process applications, collect documents, and close sales to meet targets.
• Customer Service: Address inquiries, resolve complaints, and build strong client relationships.
• Compliance: Adhere to company policies, banking regulations, and data privacy.
• Reporting: Maintain detailed records of calls/transactions and provide sales updates.
• Follow-up: Follow up on leads and application statuses. 

Requirements:

• Experience: Proven telesales/BFSI experience ( loans ).
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• Skills: Excellent communication (English/Hindi), negotiation, interpersonal, and problem-solving skills.
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• Attributes: Self-motivated, target-oriented, resilient (handles rejection), and customer-focused.
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Key Skills in Demand:

• Telesales, Outbound Calling, BPO, Voice Process, Customer Service, Sales, Negotiation, Upselling, CRM, BFSI.