Job Description

Role: DevOps Module Lead

Location: Bangalore/Pune

Who are we looking for?

A mid-senior level DevOps lead to manage a critical project for one of our biggest clients in banking domain. The Individual should be passionate about DevOps technology & tools, experienced in managing & supporting cutting edge DevOps tools, applications and well versed with onshore-offshore model. An Evangelist and advocate DevOps philosophy. This role is all about promoting DevOps inside Account and mainly responsible for securing buy-in from stakeholders, removing organizational barriers, and forming DevOps team. This person will be playing a role of offshore Shift Lead and responsible for project delivery

Technical Skills:

 Install, Configure, Manage, Support Below DevOps tools (end to end) Like – Github, Jenkins, Jira, Confluence, Artifactory, Blackduck, Splunk, Ansible, AWS, Azure

 Below life cycle management activities of enterprise DevOps tools via User Requests, Incidents & project initiatives

o Configuration and administration

o Integration Support with other tools & applications

o Support Disaster recovery testing

o Migrations & Upgrades

o Troubleshooting

o On Boarding of Projects & Users

o Generate Auditory, Compliance & Status reports

o Compliance & Remediation

o RCA of high priority and high impact issues

 Strong Technical analytical and problem-solving skills

 Strong in Windows PowerShell Scripting, Unix Shell Scripting, Python Scripting, Grooving Scripting

Process Skills:

 Promoting DevOps benefits, securing stakeholders buy-in, removing blockers

 Forming DevOps team & continuous education of team members

 Ensure key elements of DevOps are well organized and adopted

 Understanding of Managed Services Model, ITSM, ITIL processes

 Working knowledge of Shift Based DevOps support

 Understanding of Incident and Request Management life cycle

 Exposure to SLA based project

 Knowledge of Agile-Scrum

Behavioral Skills :

 Should be able to lead to effectively provide DevOps Support

 Must exercise a reasonable amount of independent judgment under a minimum of supervision

 Strong communication and presentation skills

 Resolve technical issues and Explore alternate designs and solutions

 Effectively collaborates and communicates with the users, stakeholders and ensure client satisfaction & user base satisfaction

 Train and coach members of project groups to ensure effective knowledge management activity

Qualification:

 Somebody who has at least 6+ years of work experience in IT industry as a DevOps expert as Build and Release engineer or DevOps Support Engineer.

 Education qualification: B.Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college

What’s in for you?

 At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.

 With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.

 You get an open and transparent culture along with freedom to experimentation and innovation

About the practice/ Project:

Who are we?

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.