Ticketing Agent - Tourism Industry

Sacred Odyssey Services

Kondhwa Budruk, Pune

₹20,000 - ₹60,000 monthly*

Fixed

20000 - ₹40000

Average Incentives*

20,000

Earning Potential

60,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

1 applicants

Benefits include: Mobile Allowance, Internet Allowance, Laptop

Job Description

Ticketing Agent – Tourism Industry :


Role Overview:

We are looking for an experienced Ticketing Agent who is proficient in booking domestic and international flight and train tickets using multiple ticketing portals. The candidate should have hands-on experience working with leading Indian travel platforms and coordinating with airline offices for ticketing issues, fare confirmations, schedule changes, and customer resolutions.


Key Responsibilities:

  • Book and manage flight and train tickets for customers using portals such as Riya Travel, TBO (Travel Boutique Online), Akbar Travels, Yatra, EaseMyTrip / MakeMyTrip and similar platforms.
  • Handle fare searches, cancellations, re-issuance, refunds, date changes, and rescheduling.
  • Coordinate directly with airline offices and customer support for ticket approvals, clarifications, waivers, and special requests.
  • Maintain accurate records of bookings, payments, and customer communications.
  • Provide professional support and ensure smooth travel arrangements for clients.


Requirements:

  • Proven experience in ticketing operations with strong knowledge of flight booking processes.
  • Experience using multiple Indian ticketing portals is mandatory.
  • Experience with GDS (Amadeus / Galileo / Sabre) is desirable but not mandatory.
  • Good communication skills (verbal & written).
  • Attention to detail and ability to handle urgent and time-bound bookings.

Job role

Work location

Salve Garden, Gangadham - Shatrunjay Road, Arihant Society, Mallik Nagar, Kondhwa Budruk, Pune, Maharashtra, India

Department

Restaurant / Hospitality / Tourism

Role / Category

Tourism Services

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Diploma

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Sacred Odyssey Services

Address

Salve Garden, Gangadham - Shatrunjay Road, Arihant Society, Mallik Nagar, Kondhwa Budruk, Pune, Maharashtra, India

Job posted by Sacred Odyssey Services

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