Job Description

Job Title: Unit Manager – Process Training

Reports To (Title): Training Manager

Job Location: Bangalore/Pune

Job Summary:

We are seeking an experienced Mortgage trainer, manage multiple training requirements and its implementation and measure its impact. A successful candidate will be passionate about learning and excited about the prospect of leading by example.

Job Responsibilities:

Requirements :

 Past Mortgage Originations experience to design, develop and deliver training with two or more years of experience

 Must have excellent presentation skills

 Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance

 Identifying training needs by consulting with business stakeholders and using needs assessments

 Developing and delivering training solutions that meet business needs

 Optimizing training processes for efficiency

 Manage supply chain in terms of planning, organizing, ensuring high conversion and retention from onboarding new hires till handover to business

 Exhibit agility in both method and approach to accommodate planned and ad hoc requirements of the business

Competency Requirement (with desired proficiency level):

 Communication Skills (Oral and Written) – Advanced

 Mortgage Domain – Expert

 Evaluating others – Advanced

 Facilitation Skills – Advanced

 Instructional Design – Intermediate

 People Management – Advanced

 Employee Engagement – Advanced

 Stakeholder Management - Advanced

 Excel Skills – Intermediate

 Flexibility, Integrity and Accountability - Expert

Additional Requirement:

Graduate in any field

Experience/certification in Mortgage industry with expertise to loan processing & Initial Underwriting in US Residential Mortgage