Customer Support Executive/ Tech

Gim Info Solutions

Avanti Vihar Colony, Raipur Region

₹10,000 - ₹20,000 monthly

Fixed

10000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 15 Nov 2025 - 28 Nov 2025 | Time: 11.00 am - 01.00 pm...See details

25 applicants

Benefits include: PF, Laptop, ESI (ESIC)

Job Description

  • Handle incoming calls and address customer queries.
  • Highlight technical issues to the technical team and follow up on resolutions.
  • Forward demo requests to the onboarding team.
  • Manage sales calls: handle unassigned calls and forward assigned ones.
  • Report technical issues via WhatsApp and Linear, ensuring timely follow-ups with both the technical team and users.
  • Create weekly progress reports on issue resolutions every Saturday.

Job role

Work location

GimBooks - GST Invoice Manager, Avanti Vihar Road, Geetanjali Nagar, Sector - 3, Shankar Nagar, Raipur, Chhattisgarh, India Avanti Vihar Colony, Raipur Region

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

15 Nov 2025 - 28 Nov 2025

Time

11.00 am - 01.00 pm

About company

Name

Gim Info Solutions

Address

GimBooks - GST Invoice Manager, Avanti Vihar Road, Geetanjali Nagar, Sector - 3, Shankar Nagar, Raipur, Chhattisgarh, India Avanti Vihar Colony, Raipur Region

Job posted by Gim Info Solutions

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