HR Admin Executive

Job Title: HR cum Admin Executive

Department: HR & Administration

Location: Store-Based

Reporting To: Store Manager / Business Owner

Employment Type: Full-time

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1. Job Summary

The HR cum Admin Executive is responsible for managing store-level HR operations, recruitment, attendance, employee welfare, compliance, and administrative support. The role ensures smooth staff functioning, disciplined operations, and a positive work environment in a high-traffic ethnic wear retail store.

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2. Key Responsibilities

A. HR Operations

• Manage employee attendance, leaves, weekly offs, and shift scheduling.

• Maintain employee records, joining documents, personal files, and digital HR databases.

• Handle new employee onboarding, induction, and store orientation.

• Execute exit formalities, reliving letters, F&F coordination.

• Monitor grooming standards, store discipline, and code of conduct.

B. Recruitment & Staffing

• Coordinate hiring of sales staff, cashiers, helpers, and support staff.

• Post job ads, screen CVs, schedule interviews, and maintain hiring pipelines.

• Conduct first-round interviews and ensure manpower availability during peak seasons.

• Create job descriptions and maintain proper documentation.

C. Training & Development

• Conduct new hire orientation on store rules, customer service, product handling.

• Coordinate product training with suppliers/brand trainers.

• Maintain training calendars and track completion.

D. Payroll & Compliance

• Prepare monthly attendance sheet and send to accounts for payroll.

• Track overtime hours, incentives, and deductions.

• Ensure compliance with PF, ESI, Shops & Establishment Act, and labour rules.

• Maintain records for audits.

E. Employee Engagement & Performance

• Handle staff grievances, conflicts, and disciplinary actions professionally.

• Conduct monthly performance reviews with store manager.

• Organize employee appreciation, festival celebrations, and team-building activities.

F. Administration

• Manage stationery, housekeeping, store maintenance, and vendor coordination.

• Ensure proper functioning of CCTV, AC, lighting, and basic utilities.

• Support daily store operations: opening/closing, cleanliness audits.

• Coordinate with tailor, warehouse, and logistics for product movement.

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3. Skills & Competencies

Technical Skills

• Experience in HR operations, attendance management, and payroll coordination.

• Knowledge of Shops & Establishment Act and basic labour laws.

• Good Excel and email management skills.

Soft Skills

• Strong communication in Hindi + basic English.

• High level of integrity and confidentiality.

• Problem-solving and conflict management.

• Organised, proactive, and disciplined.

• Ability to work in busy retail environments.

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4. Qualifications & Experience

• Graduate (BBA/B.Com/BA). HR certification preferred.

• 1–3 years of experience in HR/Admin roles.

• Retail industry experience is a strong plus.

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5. KRAs & KPIs

KRA 1: Manpower Availability

• KPIs: % of positions filled, hiring turnaround time, absenteeism rate.

KRA 2: Attendance & Payroll Accuracy

• KPIs: Error-free attendance sheet, timely submission, overtime accuracy.

KRA 3: Compliance & Documentation

• KPIs: Audit-ready files, 100% compliance with HR policies.

KRA 4: Employee Engagement & Discipline

• KPIs: Attrition rate, grievance resolution time, grooming & discipline score.

KRA 5: Administration Efficiency

• KPIs: Vendor issue closure time, maintenance downtime, store cleanliness rating.