Relationship Manager

Description

1. Broker Acquisition

• Identify potential/high profile Broker/s as distribution partner/s and plan an approach for on-boarding and activating them to fulfill business requirements.
• Meeting and introducing BAGIC to brokers and formulating plan (in consultation with superiors) in achieving desired Broker as well as BAGIC revenue
• Recommend innovative campaign/s to kick start business and drive the desired result.      
• Meeting Agents trough Open house/one to one meeting and hand holding the team during the process of recruitment.

2. Broker relationship management

• Support existing Brokers by recommending focus areas to maximize revenue generated for BAGIC
• Drive and implement various initiatives, campaigns and activities to ensure that the desired LOB mix is generated from profitability perspective
• Organize structured periodic meeting to resolve service related issues and escalations. 
• Liaise with finance team in ensuring that campaign budgets are approved and the payouts are processed timely.

3. Operations management & review

• Periodically assess desired LOB mix broker wise and suggest best possible way to achieve them.
• Organize meetings within/with the team/s to understand challenges faced in terms of conversion at brokers and provide solutions.
• Put in place real time MIS & Reporting to ensure information available at all times on all performance or productivity parameters.

4. Team Management & Development

• Identify and place right talent various positions within own team by participating in the recruitment process
• Communicate and establish individual performance parameters and expectation and review periodically
• Support team members in delivering their responsibilities in business as usual and resolve their concerns/ challenges, if any

Skills Required

Industry Understanding & Competitive Awareness; Product Knowledge; Sales Execution; Customer Relations; Stakeholder Management

Education/Qualification

None

Desirable Skills

None