Salon Manager

Job Description: Salon Manager

We are looking for a high-energy, organized, and business-savvy Salon Manager to lead our team and elevate our client experience. As the heart of our daily operations, you’ll balance the "art" of beauty with the "science" of business—ensuring the salon stays profitable, the stylists stay inspired, and our clients leave feeling like the best versions of themselves.

• Core Responsibilities

• Team Leadership: Recruit, train, and mentor stylists and support staff. You’ll handle scheduling, performance reviews, and foster a creative, drama-free work environment.
• Operational Excellence: Oversee daily opening/closing procedures, manage inventory (ordering supplies and retail products), and ensure the salon meets all health and safety regulations.
• Client Relations: Act as the face of the salon. You’ll handle complex bookings, resolve client complaints with grace, and maintain a high standard of customer service.
• Business Growth: Monitor Key Performance Indicators (KPIs) such as retention rates and retail sales. You’ll also collaborate on marketing campaigns and social media strategies to drive new bookings.
• Financial Oversight: Manage the salon budget, process payroll, and oversee daily cash flow and POS transactions.