Customer Support Executive

We are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will handle customer queries through voice, chat, or blended processes, ensuring excellent service and support.

• 🔹 Key ResponsibilitiesHandle inbound/outbound customer calls, chat, or email queries.
• Provide accurate information and resolve issues promptly.
• Maintain a positive, professional, and courteous communication tone.
• Document interactions and follow up when required.
• Work collaboratively with the team to meet process targets.
• Ensure customer satisfaction and contribute to service quality.
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• 🔹 Required SkillsExcellent communication skills (English/Hindi/Gujarati as needed).
• Basic computer knowledge (typing, email, CRM tools).
• Problem-solving and active listening skills.
• Ability to work in Voice / Non-Voice / Chat / Blended processes.
• Good attitude, patience, and customer-centric mindset.