E-Commerce Executive

Job SummaryWe are looking for a detail-oriented E-commerce Executive to manage online sales operations across various marketplaces and company platforms. The role involves product listing, order processing, inventory coordination, pricing updates, and customer support to ensure smooth day-to-day e-commerce activities.

• Key ResponsibilitiesCreate, update, and manage product listings on e-commerce platforms
• Ensure accurate product details, pricing, images, and descriptions
• Monitor daily orders, returns, cancellations, and refunds
• Coordinate with warehouse/logistics for timely dispatch and delivery
• Manage inventory levels and avoid stock mismatches
• Handle customer queries, complaints, and reviews professionally
• Track sales performance and prepare basic reports
• Assist in offers, discounts, and promotional activities
• Ensure compliance with platform policies and company guidelines
• Required Skills & QualificationsGraduation in any discipline (Commerce/Management preferred)
• Basic knowledge of e-commerce marketplaces
• Good understanding of order lifecycle and inventory handling
• Proficiency in MS Excel (basic formulas, data handling)
• Good communication and coordination skills
• Attention to detail and ability to multitask