Service Delivery Manager

Kotak Mahindra Bank Limited


Not disclosed

Work from Office

Full Time

Min. 1 Years

Job Details

Job Description

Service Delivery Officer-BRANCH BANKING-Branch Banking


·       Handling personalized service requests of customers.

·       Generation of timely business MIS.

·       Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

·       Coordination with CPC/RPC/Investment desks for account opening of customers.

·       Managing complaints of customers and ensuring their resolution within TAT. 



·       Developing and maintaining banking relationships with a select group of high net worth customers

·       Excellent communication skills with customer service orientation

·       Courteous and polite.

·       Good knowledge of Microsoft excels.

Understanding of banking norms and processes.

Job role

Work location

Rajkot, 2793-Rajkot-Palace Road-GUJ, 1,Raj Plaza Ranjit Vilas Palace,, Division- C,Palace Road., Rajkot, Gujarat, India


Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time


Day Shift

Job requirements


Min. 1 year

About company


Kotak Mahindra Bank Limited

Job posted by Kotak Mahindra Bank Limited

This job has expired

Follow us on social media

© 2024 Apna | All rights reserved Privacy Policy Terms & Conditions