Service Relationship Manager

Service Relationship Manager-Small Business Enterprise-Sales

Role:

·           Handling personalized service requests of Privy customers.

·           Generation of timely business MIS.

·           Ensuring strict adherence to regulatory and internal approved  prescribed requirements for Privy customer segment.

·           Coordination with CPC/RPC/Investment desks for account opening of Privy customers.

·           Managing complaints of Privy customers and ensuring their resolution within TAT

Job Requirement:

·         Excellent written and oral communication skills

·         Developing and maintaining banking relationships with a select group of high net worth customers

·         Excellent communication skills with customer service orientation

·         Courteous and polite

·         Good Knowledge of Microsoft Excel

·         Understanding of banking norms and processes.