Telesales Executive

Make outbound calls to potential and existing customers.

Explain products/services clearly and confidently to customers.

Generate leads and sales through telephonic conversations.

Follow up on inquiries, quotations, and pending orders.

Maintain daily call records and update CRM or Excel.

Understand customer needs and offer suitable solutions.

Achieve daily, weekly, and monthly sales targets.

Handle customer objections and queries professionally.

Coordinate with sales, dispatch, and accounts teams for order processing.

Convert leads into confirmed orders.

Collect feedback and identify upselling/cross-selling opportunities.

Ensure customer satisfaction and long-term relationship building.

Follow company call scripts and sales processes.

Inform customers about offers, schemes, and new products.

Maintain confidentiality of customer data.