Customer Service Executive - Car Finance

Tata Capital Finance Ltd

Ranchi

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Customer Service Executive - Car Finance - New Car - PV - Ranchi - Jha Niwas - CSE

Company's representative - Rendering company's financial services into the market / assigned counters.
Acts as a communication channel between the management & the Channel Partners.
Building new channel partners for the company.
Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing.
Customer touch point - Meets customers and pitch schemes according to their requirements.
First line of control - Ensures customers meets the funding norms.
Follow up with customers to ensure satisfaction & positive feedback after sales-service.
Keeping a tab over pending PDD, follow up with channel / customer to ensure PDD isupdated with financier Hypo.
Basic understanding of KYC and other documents for used car loan processing

 

Job role

Work location

Ranchi, Ranchi - Jha Niwas, JHA NIWAS, OPP HOTEL YUVRAJ PALACE, DIVERSION ROAD, DORANDA, RANCHI JHARKHAND., Jharkhand, India

Department

Banking / Insurance / Financial Services

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Tata Capital Finance Ltd

Job posted by Tata Capital Finance Ltd

Apply on company website