Customer Support Voice Process Executive
2Coms Consulting Pvt Ltd.
Customer Support Voice Process Executive
2Coms Consulting Pvt Ltd.
Ranchi
₹14,000 - ₹16,000 monthly
Fixed
₹14000 - ₹16000
Earning Potential
₹16,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
107 applicants
Benefits include: PF
Job Description
Looking For Freshers & Experienced Candidates in leading MNC, Work From Office job. @Ranchi.
Our client is an American business services company specializing in customer engagement and business performance.
Job Title: Voice Process
Requirements
- Good Communication skills
- Take calls Over Phone which involves working in different time zones Take calls from Global clients and initiate the right response to them, positively and professionally.
- Flexible to work in shifts.
- Excellent English - both verbal and written communication skills
- Knowledge of customer service principles and practices
- Good technical knowledge
Shift: 6 days Rotational shift
Work Location: Ranchi, Kanke & Doranda
Week Off: 1 Day Rotational week off
Work Mode - Work from Office
Qualification: Under Graduate/ Graduate/Fresher/Experience
- Fresher and Experience both Candidates Can Apply
- Interview Place: Telephonic.
Benefits
PF,ESI, Medical Claims as per the company norms.
Job role
Work location
Ranchi, Jharkhand, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Past role/category experience
Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended
Skills
Customer service, Good Communication Skills, Customer support, Enquiry management, Client relationship management, Client servicing, Domestic calling, International calling, Call handling, Conflict resolution
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
2Coms Consulting Pvt Ltd.
Address
Ranchi, Jharkhand, India
Job posted by 2Coms Consulting Pvt Ltd.
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