Quality Analyst
Ayuda Solutions Pvt. Ltd.
Quality Analyst
Ayuda Solutions Pvt. Ltd.
Ag Colony, Ranchi
₹22,000 - ₹35,000 monthly*
Fixed
₹22000 - ₹30000
Average Incentives*
₹5,000
Earning Potential
₹35,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
134 applicants
Benefits include: PF, ESI (ESIC)
Job Description
responsibilities focus on monitoring, evaluating, and improving customer service by auditing calls/chats, providing agent feedback, ensuring compliance, analyzing performance data for trends, and collaborating on training to maintain high service standards and customer satisfaction. They act as a bridge between agents and management, using data to drive process improvements and consistency in service delivery.
Job role
Work location
New AG Colony Road, Delatoli, Ranchi, Jharkhand, India Ag Colony, Ranchi
Department
Quality Assurance
Role / Category
Business Process Quality
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
English level
Basic English
Gender
Any gender
About company
Name
Ayuda Solutions Pvt. Ltd.
Address
New AG Colony Road, Delatoli, Ranchi, Jharkhand, India Ag Colony, Ranchi
Job posted by Ayuda Solutions Pvt. Ltd.
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