Tender Executive

A GeM (Government e-Marketplace) Tender Executive specializes in managing sales and procurement processes specifically through the Indian Government's e-Marketplace portal. Unlike a general tender executive, this role requires deep technical knowledge of how the GeM portal functions, including product uploading, catalog management, and Reverse Auctions (RA).

Below is a specialized Job Description tailored for a GeM Tender Executive.

## Job SummaryWe are looking for a skilled GeM Tender Executive to manage our business operations on the Government e-Marketplace. You will be responsible for the entire lifecycle of the GeM portal—from product cataloging and "Bunch" creation to participating in Bids/RAs and processing orders. The ideal candidate must have hands-on experience with the GeM interface and a strong understanding of government procurement guidelines (GFR).

• ## Key Responsibilities1. GeM Portal Management & CatalogingProfile Management: Ensure the company profile, tax details, and caution money payments are always up to date on the portal.
• Product Uploading: Upload products/services with correct specifications, images, and "Golden Parameters" to ensure approval by the GeM admin.
• OEM Coordination: If acting as a reseller, coordinate with OEMs (Original Equipment Manufacturers) to get authorization codes and catalog approval.
• 2. Bid Participation & Reverse Auctions (RA)Bid Search: Daily monitoring of the portal for relevant Custom Bids, BOQ Bids, and Bunch Bids aligned with our product portfolio.
• L1 & Direct Purchase: Monitor opportunities for Direct Purchase and L1 comparison orders.
• Reverse Auctions: Actively participate in Reverse Auctions (RA) to adjust pricing in real-time and secure the L1 position.
• 3. Documentation & ComplianceTender Documentation: Prepare specific GeM documents, including ATC (Additional Terms & Conditions), EMD (Earnest Money Deposit), and e-PBG (Performance Bank Guarantee).
• MII Compliance: Ensure all bids comply with "Make in India" (MII) and MSE (Micro & Small Enterprises) purchase preference norms where applicable.
• Clarifications: Handle "Representation" windows to challenge unfair disqualifications or technical rejections.
• 4. Order Processing & Incident ManagementOrder Acceptance: Monitor the dashboard for new orders, accept them within the stipulated timeframe, and generate CRAC (Consignee Receipt and Acceptance Certificate) requests.
• Invoicing: Generate GeM invoices and e-Way bills to facilitate payment processing.
• Incident Resolution: Respond to and resolve any "Incidents" (complaints) raised by buyers regarding delivery delays or product quality to avoid account suspension.
• ## Required Skills & QualificationsCategoryRequirementsExperience1–4 years of proven hands-on experience specifically with the GeM Portal.Technical KnowledgeMastery of Product/Service Category creation, Pair/Bunch creation, and Q-file generation.EducationBachelor’s degree in Commerce, Business Administration, or a relevant field.Key CompetenciesDeep understanding of GFR (General Financial Rules), GeM terms & conditions, and GST invoicing.SoftwareProficiency in MS Excel (for BOQ and price calculations) and PDF tools (for document merging/compression).## Key Performance Indicators (KPIs)Catalog Approval Rate: Speed and accuracy of getting new products approved by the GeM authority.
• Bid Conversion: Percentage of GeM Bids and RAs won vs. participated.
• Incident Ratio: Maintenance of a "Green" rating on GeM by keeping incidents to zero.
• Interview Questions to Verify GeM Expertise"What is the difference between a Custom Bid and a BOQ Bid on GeM?"
• "How do you handle a situation where the OEM has not authorized a specific catalogue for resale?"
• "Explain the process of challenging a technical disqualification using the Representation feature."

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